Welcome to our online consultation form/luxury brand. We shall reach out to you via email provided on your enquiry form after you have submitted your form, so please do well to check your email for our response. We will assit you in making the right choice.
THANKS FOR TRUSTING OUR BRAND
Frequently asked questions
Product-related questions:
- Types of hair extensions: Virgin, Remy, synthetic, or human hair.
- Available textures: Straight, curly, wavy, kinky.
- Customization options: Length, color, and texture can often be tailored.
- Pre-bleached or dyed: Check if hair is treated or natural.
- Longevity: Quality hair can last months or more with proper care.
- Tangle-free & shed-resistant: Look for high-quality, less maintenance-required hair.
- Hair care tips: Ensure good aftercare instructions to extend the lifespan of hair.
Service-related questions:
- Installation & styling services: Find out if they provide hair installation or styling.
- Return/exchange policy: Clarify if you can return or exchange the product if unsatisfied.
- Hair maintenance: Ask about proper care to keep hair looking fresh.
- Consultation appointment: See if you can book a consultation to find the right hair.
Ordering and Delivery:
- Placing an order: Inquire about how to make purchases (online or in-store).
- Delivery process: Ask about shipping options and times in Buea and surrounding areas.
- International shipping: Check if they ship outside Cameroon.
- Processing & shipping time: Clarify how long it takes to process and ship orders.
Pricing & Discounts:
- Price range: Understand the cost for different hair types and services.
- Promotions & loyalty discounts: Ask about any ongoing sales or customer rewards.
- Bulk packages: Inquire about discounts for purchasing in bulk.